Written by Pam MS, NCSP | Fact checked by Psychology Dictionary staff 

n. in healthcare, refers to a system of managing, coordinating, and implementing the delivery of healthcare services. The goal is to facilitate their treatment, improve the quality of care, and utilize all available resources while reducing costs.

CASE MANAGEMENT: "Proper case management not only improves healthcare services and reduces hospital costs, but it also improves client relations and reduces complaints."

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