peened and spoken messages which begin with people lower in the hierarchy of an establishment and which progress upward to those people filling higher positions within the hierarchy.

UPWARD COMMUNICATION: "Upward communication can be exposed to distortions like the mum effect, wherein lower-level employees are not willing to transmit negative information of bad news to their bosses. "
Cite this page: N., Pam M.S., "UPWARD COMMUNICATION," in PsychologyDictionary.org, April 29, 2013, https://psychologydictionary.org/upward-communication/ (accessed May 30, 2020).