Understanding a person from their frame of reference so we know where they are coming them.

EMPATHY: "Empathy does not mean we are motivated to assist a person but we know why they are feeling what they are feeling."
Cite this page: Nugent, Pam M.S., "EMPATHY," in PsychologyDictionary.org, April 7, 2013, https://psychologydictionary.org/empathy/ (accessed January 16, 2019).